Volunteer Help Wanted: Volunteer Coordinator

Seashore Trolley Museum seeks a volunteer to take on our Volunteer Coordinator position. Our current Volunteer Coordinator is out on a leave.  When he returns, both volunteers will work in tandem to advance the Museum’s volunteer needs and initiatives.

Volunteer Job Posting: Volunteer Coordinator

The Seashore Trolley Museum seeks a part-time Volunteer Coordinator. This position builds awareness for our volunteer opportunities, recruits new volunteers to support the needs of the Museum, and interviews and screens all new candidates. The Coordinator also supports volunteer retention and recognition efforts, campus-wide.

The Volunteer Coordinator is well-connected with each department chair and works with them to determine short- and long-term volunteer needs. Together, they create position descriptions for roles that can be promoted to the membership, the local community, and other parties through communications and through special events.

The Volunteer Coordinator screens and completes background checks on our volunteers. The Coordinator takes every new volunteer on a tour of campus and completes an Orientation with them prior to beginning in their new role. The Coordinator collections volunteer time sheets and documents volunteer time in our volunteer database (PastPerfect). The Volunteer Coordinator publishes regular updates to the volunteers at the Society to keep them informed about campus news, changes, and new opportunities.

The Volunteer Coordinator communicates to Society officers, employees, and other active volunteers, about the role of volunteers and what volunteers are currently doing and accomplishing. The Coordinator takes advantage of new and ongoing opportunities to recognize volunteers at the local and state level.

The Volunteer Coordinator will be “working the crowd” at nearly every opportunity, taking advantage of visits with members to get to know them more deeply. The Coordinator needs to be easily accessible to all parties and be consistent, efficient and timely with follow up. A workspace with a computer and phone has been established on the second floor of the Visitors Center for this position.

The Volunteer Coordinator submits an annual departmental budget and bi-monthly reports to the Board of Trustees. This position reports to the Executive Director.

Knowledge, Skills and Abilities Required

  • High-level people skills, both on campus and off campus while representing the Society at outreach events.
  • High-level customer service and organizational skills.
  • Ability to work effectively with and to manage other people.
  • Ability to communicate effectively, both orally and in writing.
  • Proficiency in the use of computers and Microsoft Office software.
  • Records maintenance skills and skill in operating databases (Pass Perfect).
  • Knowledge of basic Museum processes and procedures.
  • Ability to handle sensitive information professionally and confidentially.

For questions or to express your interest in serving as Volunteer Coordinator, please contact our Executive Director, Katie Orlando, at [email protected].